Technician Mobile App

Email and password sign-in. HFHS branded splash with forest green background. Includes forgot password and biometric login option.

Home screen. Shows today's date, sync status, and a scrollable list of assigned visits. Each visit card shows member name, address, time range, visit type (Monthly/Quarterly/Bimonthly Maintenance or Off Cycle), and a red product needed flag if applicable. Includes Visits to Close Out and Products Missing Links sections.

Full visit info before starting work. Shows visit date and time at the top. Primary and secondary member names and phone numbers. Address with map link, visit type. Repairs list with priority badges (High/Medium/Low) and status badges (Active/In Progress/Complete). Add Repair button. Components section for property appliances. Property Info button for access notes and property notes.

Active work screen with a running timer. Repair items shown as a checklist with priority badges (High/Medium/Low) and status badges. Each repair has an Add Product button and Internal Notes field (not visible to customer). Action buttons for photos, voice notes, before/after pairs, and new repairs.

Review screen after completing a visit. Shows completed vs. remaining repairs, Repairs Requiring Product section highlighting products with missing purchase links (warning icons). Schedule follow-up option. Submit moves to signature capture.

Sign-off screen after visit completion. Shows a brief summary of work performed and the member signs on screen to confirm. Clear and submit buttons. Skippable if the member is not home.

Log parts and materials used during the visit. Searchable product list from inventory. Enter quantity and item for each material. Running cost total at the bottom. Accessible from Visit In Progress.

Structured photo capture for repair items. Select a repair from the checklist, take a "before" photo, then an "after" photo. Both are linked to the same repair item for the homeowner's review.

Home screen showing today's date, sync status, and a scrollable list of assigned visits. Each visit card shows member name, address, time range, visit type (Monthly/Quarterly/Bimonthly Maintenance or Off Cycle), and red product needed flags. Includes Visits to Close Out and Products Missing Links sections. This is the default landing tab.

All visits with tab filters: Today, Recent, Upcoming, All Visits. Gallery-style visit cards showing member name, address, time range (e.g. 12:00 PM - 4:00 PM), visit type, and product needed flags. Toolbar with filter, sort, and search.

Customer list with My Customers and All Customers tabs. Shows primary member name, full property address, current plan, home manager, and CS tech. Toolbar with group, filter, sort, and search.

Performance stats for the current month. Shows personal metrics (repairs per visit, maintenance completion %, missing links %) and a box scores leaderboard ranking all techs by those same metrics.

List of documented appliances (empty on first visit). Each entry shows photo thumbnail, type, make/model, and condition. Big "Add New Appliance" button at top launches the add flow. Progress bar and step dots show wizard position.

Home condition assessment. Yes/No toggle questions covering water damage, pest issues, safety concerns, and accessibility. Each question has a notes field for details.

Identify needed repairs and projects. Each item has a description, category chip, priority selector (Now, Soon, Later), and estimated cost field. Costs flow to the homeowner's quote review. Add button for new items.

Review everything before submitting. Shows appliance count with details, assessment flags, and project list with priorities and costs. Edit buttons to go back to any section. Submit completes the onboarding.

3-column grid of appliance and component types: HVAC, Water Heater, Washer, Dryer, Dishwasher, Refrigerator, Fireplace, Roof, Garage Door, Pool Equipment, etc. Tap a type to move to the capture screen.

Photo capture for the selected appliance. Two capture areas: unit photo (full view of the appliance) and nameplate/data plate photo (serial, model info). Camera opens on tap. Photos can be retaken or skipped.

Enter or search for make and model. Search box with autocomplete for common brands and models. Fields for serial number, year installed, and condition rating (1-5). Save returns to the appliance list with the new entry added.

Full-screen voice note capture. Large record button with waveform visualization. Timer shows recording duration. Used during visits for hands-free note taking. Save or discard when done.

Truck stock and materials on hand. Searchable list of parts, filters, fittings, and supplies with current quantity. Low stock warnings highlighted. Tap an item to adjust count after use or restocking.